Privacy Policy

Effective Date: [Insert Date]

Kidoo Pediatric Therapy Center (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal data of our patients, their guardians, website users, and job applicants. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

1. Information We Collect

We collect personal information and sensitive health data to ensure you or your child receive the highest quality of therapy services. This may include:

Basic Personal Information: Name, address, date of birth, gender, contact information (email, phone number), occupation, marital status, and citizenship.
Health Information: Medical history, chief complaints, vital signs (e.g., blood pressure, temperature), lab results, diagnostic procedures (e.g., x-rays, scans), and treatment progress.
Other Relevant Information: Contact details of your guardian or next of kin, previous admissions or treatments.
Security Data: CCTV footage for the safety and security of patients, employees, and the establishment.

2. How We Collect Your Information

We collect information through electronic and paper forms as you or your guardian engage with our services. This includes personal, medical, and treatment-related information. The information is gathered before, during, and after therapy sessions to tailor our care to your needs. If you feel any information requested is unnecessary, you may inquire with our staff who will explain the necessity of the data.

3. Why We Collect Your Information

Therapy and Developmental Care: To provide personalized therapy, assess progress, and coordinate with healthcare professionals involved in the therapy plan.
Legal and Regulatory Compliance: To comply with mandatory reporting requirements to the Department of Health (DOH) and other regulatory bodies such as PhilHealth.
Appointment Scheduling, Billing, and Claims: For administrative purposes such as processing payments and insurance claims.
Service Improvement: For research, statistical analysis, and operational enhancements.
Informed Consent for Other Purposes: If data will be used for purposes beyond therapy (e.g., training, marketing), we will seek your explicit consent.

4. Sharing Your Personal Data

We do share personal data in certain instances:

Legal Requirements: To comply with legal mandates such as court orders or public health monitoring by government agencies like DOH.
Service Providers: With trusted third-party service providers who help us deliver services, process claims, and manage administrative tasks. All third-party service providers are bound by confidentiality agreements.
With Your Consent: We may also share your personal data with your consent or if required to do so by law.

5. How We Secure Your Personal Data

We employ industry-standard security measures, both physical and digital, to protect your personal data from unauthorized access, loss, or misuse. Only authorized personnel have access to your data.

We store personal data for as long as necessary for the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely disposed of or anonymized.

6. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

Right to Access and Correction: You may request access to and correction of the personal and health information we hold.
Right to Object or Withdraw Consent: You may withdraw consent at any time or object to certain data processing activities, such as marketing.
Right to Suspend, Block, or Remove Data: If your data is inaccurate, unlawfully processed, or if it violates your privacy rights, you may request to suspend, block, or remove the data.
Right to Compensation for Damages: If mishandling of your data results in damages, you are entitled to seek compensation.
Right to Data Portability: You may request your data in a structured format to transfer it to another service provider.
Right to Transmissibility: In the event of your incapacity or death, your legal heirs may exercise your data privacy rights.

7. Website Privacy Policy

The following sections pertain to our official website and any online platforms associated with Kidoo. By using our website, you consent to the terms outlined in this Privacy Policy. If you disagree with any part of the policy, please refrain from using our website.

Cookies: Our website uses cookies to enhance user experience and gather aggregate data for site performance and analytics. Cookies do not contain personal data but are used to collect details like IP addresses, website referrals, and pages visited. You can manage cookie preferences via your browser settings, although disabling cookies may affect site functionality.
Online Forms: Information provided via online forms (e.g., appointment scheduling, therapy inquiries) will be securely stored and accessed only by authorized personnel. It is not shared for marketing or non-medical purposes.
Newsletter Subscription: You may choose to subscribe to our newsletters and updates by providing your email. You can unsubscribe at any time by contacting us directly.

8. Data Privacy Notice for Online Job Applicants

We are committed to safeguarding the privacy of job applicants. We collect personal information relevant to job applications and may share it with recruitment personnel, government agencies (if required), and third-party verification services.

Data Protection and Retention: Your information is stored securely and retained for six months for future opportunities. Unsuccessful applicants’ data will be deleted after this period unless you provide consent to retain it for longer.
Access and Modification: You may access, correct, or request the deletion of your data at any time. Concerns may be escalated to the National Privacy Commission (NPC) if necessary.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be updated accordingly.
For any questions or concerns regarding this policy, or to exercise your data privacy rights, please contact us at (+63) 953 294 3106.

Kidoo Pediatric Therapy Center
2nd Floor SIDCOR Building Molino Blvd., Bayanan, Molino Bacoor City, Cavite, Philippines
(+63) 953 294 3106
info@kidoo.com.ph